Return & Refund

How to Initiate a Refund or Return

If you’re looking to return an item or request a refund, please follow these simple steps:

1. Contact Us

   • Email our customer service team at contact@glowpop.store with your order number and reason for return. You may also reach us through our [Contact Us] page.

2. Wait for Approval

   • Our team will review your request and respond within 1–2 business days with further instructions.

3. Ship Your Item

   • Once your return is approved, please send the item back to the return address provided in our email. We recommend using a trackable shipping method.

4. Receive Your Refund

   • After we receive and inspect your return, we’ll process your refund to the original payment method. Refunds typically take 5–10 business days to appear in your account, depending on your bank.

If you have any questions or need further assistance, our customer support team is always here to help!